Safe Gaming

On Hubbet Responsible Gaming – Enjoy the game, stay within your limits

Hubbet believes betting should be a form of entertainment — not a burden on your life. Use our responsible gaming tools and guidance to keep your experience healthy, safe, and enjoyable.

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Gaming Health Checklist
Time LimitActive
Budget ControlActive
Break ReminderActive
Age Verification100%
18+
Adults Only
24/7
Support Team Available
5+
Protection Tools
0 BDT
Support is Free of Charge

Why does responsible gaming matter?

Hubbet wants every player to enjoy the game and never let it have a negative impact on their life.

Budget Control Tools
On Hubbet, you can set daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately. To increase it, you'll need to wait 24 hours.
Time Limit
Decide in advance how long you'll play each day. Once your set time is up, Hubbet will notify you and your account will automatically go on a break.
Self-Exclusion
If you feel you need to stop playing, you can close your account for anywhere from 30 days to permanently. During this period, you will not be able to log in to the platform.
Break Reminder
During extended play sessions, Hubbet automatically sends break reminders to help you maintain healthy gaming habits.
Age Verification
Hubbet enforces strict age verification at registration. Ensuring no one under 18 can access the platform is our highest priority.
24/7 Support
Reach out to Hubbet's responsible gaming team at any time. Whether by live chat or email, we're always here for you.

What is responsible gaming?

Responsible gaming means betting or playing in a way where you consciously set boundaries around your time, money, and mental energy. At Hubbet, responsible gaming isn't just a rule — it's part of who we are.

Millions of people in Bangladesh come to Hubbet for entertainment. But sometimes gambling can get out of hand. In those moments, having the right tools and support makes all the difference. Hubbet provides those tools — always free of charge.

Remember

Never treat betting as a source of income — it's a form of entertainment. Never wager money you can't afford to lose.

Hubbet believes a happy and healthy player is our greatest asset. That's why we've invested in every aspect of responsible gaming — from technology to human support.

Recognising the Signs of Problem Gambling

Ask yourself — do any of the following signs apply to you?

  • Spending more than your budget on gambling
  • Continuing to play repeatedly in an attempt to recover losses
  • Hiding your gambling from family or friends
  • Feeling restless or anxious when trying to stop playing
  • Gambling instead of sleeping, working, or spending time with family
  • Borrowing money to fund your gaming
  • Feeling irritable or upset when you can't play
What should you do if you notice one or more of these signs?

Contact Hubbet's support team now or activate self-exclusion. Asking for help is not weakness — it takes courage.

Hubbet's Commitment to Responsible Gaming

Hubbet is more than a gaming platform — we're committed to building a responsible community. To that end, we uphold the following commitments:

  • Every user's age is verified — no exceptions.
  • Our advertising never targets minors or at-risk individuals.
  • Self-exclusion requests are processed immediately.
  • Support services are completely free and confidential.
  • If harmful gaming patterns are detected, automatic restrictions may be applied to the account.

Our Protection Tools

Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit and stay within your budget.
Loss Limit
Automatically stop play once you've lost a set amount — protecting you from unnecessary losses.
Session Time Limit
Set a time limit for each gaming session in advance — you'll be logged out automatically when it expires.
Cooling-Off Period
Take a temporary break of 1 day to 6 weeks. Your account stays active during this time, but you won't be able to play.
Permanent Self-Exclusion
If you want to stop gambling altogether, close your account permanently. This decision is irreversible.

Limit Settings Comparison

Tools Active Period Adjustable?
Lowering Deposit LimitInstantYes (after 24 hours)
Loss LimitInstantYes (after 72 hours)
Cooling-OffInstantNo (after expiry)
Permanent ExclusionInstantNo

How do I activate the protection tools?

1
Log in to your account
Log in to Hubbet with your username and password.
2
Go to Profile Settings
Click your profile icon in the top right corner and select "Settings".
3
Open the "Responsible Gaming" tab
Look for the "Responsible Gaming" tab within Settings.
4
Choose Your Preferred Tool
Deposit limit, time limit, cooling-off period, or self-exclusion — activate whichever one you need.
5
Confirm
Save your changes. You'll receive a confirmation via email or SMS.
Need help?

If you can't find the settings, reach out via live chat. Our team will walk you through it step by step.

Take a Quick Self-Assessment

Answer the questions below to get a clearer picture of your gaming habits.

1. Did you spend more than your set budget last week?
2. Are you finding it difficult to stop playing?
3. Are you putting gaming ahead of family or work?
4. Have you ever chased losses by placing bigger bets?
✓ Good News! Your gaming habits look healthy so far. Still, stay mindful and keep your limits in place.
⚠ Warning! Some signs are present. Please reach out to Hubbet's support team today or activate the self-exclusion feature.

Frequently Asked Questions

Find answers to common questions about responsible gaming here.

Once self-exclusion is activated, you will be unable to log in to Hubbet for the chosen period or permanently. Go to "Self-Exclusion" under Settings and select your duration — 30 days, 6 months, 1 year, or permanent. The decision takes effect immediately and cannot be reversed before the period ends.

Reducing a limit takes effect immediately. However, increasing a limit requires a waiting period of at least 24 to 72 hours. This delay is intentional — to prevent decisions made in the heat of the moment.

Self-exclusion cannot be requested directly through a third party, as account ownership must be verified. However, if a family member has concerns, please email support@hubbet.best. Our team will review the situation and take the necessary steps.

Hubbet verifies your date of birth at registration and confirms your age through the KYC process using a national ID or passport. Any suspicious accounts are suspended and investigated without delay.

Yes, completely confidential. Your issue or request is never shared with any third party. Hubbet's responsible gaming team is here solely to support you — not to judge.

During a cooling-off period, you cannot place bets, but you can still withdraw your existing balance. For permanent self-exclusion, please contact the support team to arrange a balance withdrawal.
Safe Gaming

Play Responsibly, Play Happily

Join Hubbet and use our protection tools for a safe and enjoyable gaming experience.

Register Now Log In
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